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Local Vets since 1949

FAQ

General Questions

Do I need to have an appointment?

Yes, patients are seen by appointment, although emergencies are seen ASAP or immediately.

How can I pay my vet bill?

Cash, EFTPOS, Mastercard and Visa or by direct debit electronically to our bank account BSB and Account Number.
Please send through your client number details with the payment.

Can I make payments?

Payment is required at the time of service.

What is the pre-anaesthetic blood screening?

This is a blood test that is run by the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anaesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

How long do the sutures stay in after my pet's surgery?

Procedures involving sutures require them to be removed in 10-14 days following the surgery. There is no charge for this service.

Is there a risk with anaesthetics?

Every anaesthetic carries a potential risk to the patient. However, we take every precaution to minimise the risks factors. Patients are offered pre-anaesthetic blood testing to look for underlying medical conditions before surgery commences. The anaesthetics we use have a short half life and are cleared from the body quickly. Surgical patients are monitored with pulse oximiters and an respiratory Apalert during their procedures and an anaesthetic record is kept on file for future reference.

Will my pet feel pain with the surgery?

Pain during surgical procedures is kept to a minimum with the use of analgesics given before surgery. Anti-inflammatory can be given following surgery to hasten recover and reduce the chance of pain when our patients go home. We monitor all anaesthetics and record the heart and respiration rates to detect I patient require more pain control during a procedure.

CATS

My cat scratches on the furniture all the time, can I prevent this?

Cats like to keep their claws sharp by scratching them on things. This can include trees or pieces of furniture. If your cat is an inside cat and is constantly scratching the furniture then you need to provide it with a scratching pole, this can just be an upright pole covered in carpet that the cat can use. If it keeps using the furniture then try keeping a spray bottle of water handy and spray the cat every time it tries to use the furniture.

Why does my cat chew grass?

Cats need to have some fibre in their diet.  Occasionally they will feel the need to eat grass to try and get some fibre in their diet. Sometimes they will vomit after eating the grass. This is perfectly normal behaviour and nothing to be alarmed about.

How much water should my cat be drinking per day?

Cats are not normally big water drinkers. The normal double sided cat bowls should hold enough water in them for a cat for 1 day (approx 200-250mls per day). The normal amount of water a cat should drink per day is 60-100mL per kilogram.  That means even on a hot day the average cat that weighs 5kg should not drink more than 500mL.  The concern is that when a cat drinks a lot of water (over the normal daily intake) they can have problems like kidney disease or diabetes. If your cat is drinking a lot of water then it may possibly be a sign of underlying problems such as a bladder or kidney infection or diabetes which can be picked up with a blood and urine test.

Why is my cat yowling and throwing its self on the ground?

If your female cat is not desexed and is over the age of 4 months then the most likely explanation is that your cat is in season. She is vocalising to try and attract the male cat. Cats dog not show obvious signs of being in season such as bleeding from the vulva so it is difficult to tell. Often desexing of your female cat will stop this vocalisation as well as unwanted litters.

When can I start worming my kitten?

You should start worming your kittens at 2 weeks of age and worm them every 2 weeks until they are 12 weeks and every month until they are 6mths old and then every 3 months after that.

Can cats get microchipped?

It is now compulsory to microchip all cats between the age of 8-12 weeks. So all animals born after May 2009 must now be done. If they were not done between 8 & 12 weeks they will still need to be done no matter what age they are now.

Why is my cat always in the litter tray straining?

Cats like to keep their claws sharp by scratching them on things. This can include trees or pieces of furniture. If your cat is an inside cat and is constantly scratching the furniture then you need to provide it with a scratching pole, this can just be an upright pole covered in carpet that the cat can use. If it keeps using the furniture then try keeping a spray bottle of water handy and spray the cat every time it tries to use the furniture.

What is the normal gestation period of the cat?

The normal gestation period for a cat is 63 days with a range of 58-68 days being normal.

When can I desex my cat?

Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

Do cats need vaccinating?

It is advisable that cats are vaccinated. There are still a significant percentage of cats that contract cat flu. Cat flu is one of the viruses that are covered for in the routine cat vaccination.  FIV or Feline AIDs is another virus that cats should routinely be vaccinated against as about 30% of cats in Queensland have FIV which is a lifelong illness once contracted.  Vaccination should start from 8 weeks of age and at least two (ideally three) vaccinations are needed to give initial protection and then annual vaccination is recommended.

DOGS

What is the gestation (pregnancy duration) for a dog?

The normal gestation period for the dog is 63 days though this can range from 58-68 days.

When my pregnant bitch is whelping (started to give birth), how long should I wait before I bring her to the vet?

In normal circumstances if a bitch is in labour ie. physically pushing, she should take no more than 2 hours to have the first pup and no more than 2 hours in between the subsequent pups.  If she has been straining or has had a bloody vaginal discharge for more than 2 hours you should seek veterinary attention.  You should also seek urgent attention if the vaginal discharge is green and nothing is happening or the bitch is overly distressed.

Why is my female dog bleeding from the vulva?

If your female dog is not desexed then it is most likely that she is currently in season. It is normal for bitches to bleed and the vulva to swell during the time that they are in season. This normally lasts for 3-4 weeks and in the middle of this time is when the bitch is receptive to the male and will mate. Desexing your female dog will prevent this from happening and will stop unwanted litters.

My male and female dogs are stuck together at the moment what can I do?

It is most likely if they are both entire that your bitch is in season and they have mated. It is normal for 2 dogs to “tie” together after mating for a period usually up to half and hour. It is important to leave them alone as you risk doing damage to either one of them if you try to pull them apart. They will separate in their own time.

When can I desex my dog?

Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

Why is my dog scratching?

Dogs can scratch for a number of different reasons which may be difficult to differentiate without a clinical examination.  The most common reason dogs scratch can be fleas so check your dogs thoroughly as they can be difficult to see especially in long haired dogs.  If the dog suffers from flea allergy then it may only take the bite from one flea to keep the dog scratching.  Other conditions can include mites or bacterial or fungal skin infections.  Signs can range from normal skin and coat, to hair loss, scabs, pimples or moist weeping patches of skin

Can I stop my dog from barking and digging holes?

Often digging and barking problems are due to boredom especially if it occurs when the owner is away. It is important to provide your dogs with things to play with to keep them occupied for the day.  So the first step in stopping these bad behaviours is to provide activities that will keep the dog busy. There is a possibility that obedience training may give you more control over your dog so that it may respond to voice commands. There are a number of different training collars available on the market at the moment.  Citronella barking collars squirt citronella in the dog’s face each time they bark. This can be effective in some dogs.  Other barking collars give the dog as small electric shock (not enough to be harmful more annoying). They are stimulated by barking and are often quite effective.  Training collars can also be controlled by remote control so can be used to modify a dog’s behaviour by the owner from a distance. This may also work in the case of digging holes and other bad behaviours that you wish to modify.  Dogs digging holes around the yard can be quite annoying.  If the dog constantly digs holes in the same place then filling in the hole with some of the dog’s faeces may prevent them from digging there.

Do dogs see colour?

Dogs do see in colour but they do have some difficulty in seeing red or shades of red.

How often should I worm my dog (or cat)?

Puppies should be wormed at 2,4,6,8,10 and 12weeks. Then monthly at 4,5 and 6months, then every 3 months for the rest of their lives. This worming covers intestinal worms not heartworm.

Why should I put my dog on heartworm prevention when he doesn’t leave the property?

Heartworm is not as prevalent here as it is on the coast but it is still around. Heartworm disease is transmitted from dog to dog by mosquitoes. A mosquito bites a dog that is infected with heartworm, sucks up one of the microfilaria (immature stage of the life cycle) and then passes it on to the next dog that it bites. It is for this reason that all dogs should be protected against heartworm regardless of whether or not they leave the property or come into contact with other dogs.

Do I need to have my dog on heartworm prevention over winter when there are no mosquitoes?

It is hard to predict when mosquitoes start and stop and they are often still around in winter.  It is still recommended to cover your dog all year to make sure they do not become infected. With the current annual heartworm injection it is often convenient for people to give their dog an injection once a year so they do not have to remember to give something every month. We will send out a reminder each year when your dog is due for the heartworm injection. It can be given at the same time as the annual vaccination so it only requires one visit to the clinic per year.

Can I use cattle drench to worm my dog?

We would definitely recommend against using cattle drenches in dogs. Some of the cattle drenches on the market today do contain chemicals which are used in dogs in other products. However they are usually at much higher concentrations in the cattle drenches and you risk poisoning or overdosing your dog. It is hard to establish what dose to give the dog and thus they are often overdosed. It is also “off label” use of the product so it is not recommended and is done at the owner’s risk.  Some cattle drenches contain chemicals that are not safe to use in dogs. Another reason is that the types of worms are different in cattle to dogs.

If my dog is vomiting how long should I leave it before bring him/her to the vet?

Vomiting in a dog can be a sign of a serious underlying medical condition. If the dog is only vomiting occasionally but otherwise seems quite bright and alert then maybe wait and see what happens. If the vomiting is protracted or the dog becomes quite flat then we would recommend seeking veterinary attention. It could simply be something the dog has eaten that has upset him or it could be early signs of parvovirus or a possible obstruction of the bowel that could be quite serious and possibly fatal if left untreated.

When should I get my pup vaccinated?

Puppies can be vaccinated form 6 weeks of age. A normal vaccination schedule for a pup is 6, 9 and 12 weeks then again at 15mths of age then annually from then on.

Should I microchip my dog?

It is now compulsory to microchip all dogs between the age of 8-12 weeks. Bonafide working dogs living on a property are exempt. So all animals born after May 2009 must now be done. If they were not done between 8 & 12 weeks they will still need to be done no matter what age they are now.

How much should I feed my dog?

Adult dogs only need to be fed once a day. If they are an active dog then they will probably need more food or a higher energy food than a dog that sleeps all day. If your dog is losing weight then increase the amount of food and if they are gaining weight then you will need to cut their food back. Each dog is different and their energy requirements are different so each one needs to be treated individually.

I have a new puppy, how often and what should I feed it?

Normally puppies need to be fed three times a day until they are approx 3mths of age, then twice a day until they reach maturity which can be from 6-12months depending on the breed. They should be fed on a commercial puppy food. It is recommended that they will need to stay on puppy food until 12months of age.

I have a new Labrador / Golden retriever pup. They are prone to hip dysphasia so is there anything I can do to try and prevent it?

It is important in large breed dogs that are prone to hip dysphasia to be careful with them during the period from 4-12mths of age which is their peak growing time.  It is extremely important not to overfeed them. A fat pup may be cuddly but it possibly doing harm to their joints carrying around excess weight. It is also important not to overexercise these pups in the first 12mths as you can also damage their joints. Try to resist the urge to take them for a long walk until they are over 12 weeks of age. They will get enough exercise running around the back yard if you do not over feed them.

Why is my dog scratching?

The most common cause of scratching (and the easiest to eliminate) is fleas and subsequent flea allergy but this is not the only cause.  Dogs can be allergic to many things including food – different proteins, preservatives, food colouring; or environmental allergens - dust mites, grasses and their seeds, pollens. A mite called Sarcoptes and ear mite Otodectes can also cause scratching.

I am using a spot-on for fleas at the moment but my dog is still covered in fleas, is it working?

The current spot-on’s on the market including Advantage, Advantix and Frontline work by spreading over the animal’s body and kill any fleas that jump on the dog.  They do not kill the fleas straight away so it is still possible to see live fleas on your dog that have not yet been killed. They will die but they are obviously being replaced by fleas from the environment. So if you have large numbers of fleas in the environment then you will still see fleas on your dog but the product will be working.

How long after using a spot on flea treatment can I wash or let him/her swim?

48 hours.

What flea treatment should I use for puppy under 8 weeks old?

It is not necessary to treat the un- weaned puppy or kitten as they will receive flea control from their treated mother. Capstar tablets can be used from four (4) weeks to kill fleas immediately. Advantage spot on can be used from seven (7) weeks in dogs and eight (8) weeks in kittens. Frontline from eight (8) weeks of age. It is important not to use the treatment regimes for cats as for dogs. Please contact us if you have any concerns.

I think my dog has been bitten by a snake. What should I do?

Brown snake are more common than black snakes in our area. The clinical signs that animals present with vary depending on the type of snakebite. Shock signs may be apparent immediately or manifest up to 6 hours later. It is vital that veterinary attention is sought if you think that your pet has been bitten. Keep the pet quiet as much as possible whilst being it to our clinic. We have antivenom for both Brown and Tiger snakes in stock at all times.

I have just seen my dog eat rat bait. What should I do?

Rat baits can cause internal bleeding and hemorrhage.  If you think that your pet has consumed rat bait, seek veterinary attention immediately. We can sometimes make your pet vomit the poison before the drug has an effect. Alternatively, clotting times and blood tests can be performed to decide if a blood transfusion is required or vitamin K is needed to reverse the effects of the poison.

CATTLE

Can I get a needle to abort cattle?

Yes. One injection of a prostaglandin known as Juramate® or Lutalyse® will cause a cow to abort from 10 to 150 days of gestation. After 15 0days the combination of a prostaglandin and a corticosteroid is required to abort the calf.

Is there anything to treat footrot?

Yes, footrot is the most common form of lameness seen in cattle and is caused by a bacterial infection in the space between the claws. It causes a lameness with swelling of the coronet and pastern area. Footrot is treated with pencillin given daily for 3 days. Some cattle may need a block glued onto their feet allow them to walk whilst the infection is being treated.

What can I give a calf with diarrhea?

Calves can be affected by a range of viruses and bacteria that cause diarrhea. Calves will die from diarrhea if the dehydration is not corrected. If the calf is recumbent and has no suckle reflex you will need to call a vet immediately. If the calf is still suckling then treatment involves oral fluids with electrolytes, and antibiotics such as Scourban or Neo-sulcin tablets. If the diarrhea has blood in it the calf will need injectable antibiotics such as trisoprim or engemcyin.

Why should I pregnancy test my herd?

Pregnancy testing is important in all herds of cattle as it influences management decisions made on the property. If you know the number of cattle in calf and when they are due you can make decisions relating to feed budgets, culling decisions, drought management. For dairy farmers it is important to pregnancy test cattle to maximize milk yield. Pregnancy testing can also help with early detection of infertility in your cows or bulls.

Is there any three day about?

Yes, our clinics see a large number of cattle affected by three day sickness (or bovine ephemeral fever) from January through to April every year. This viral disease is spread by mosquitos and biting midges, and usually lasts for 3 days, hence the name. It causes a range of problems such as fever, stiffness, lameness, weakness, swollen joints, and if severe recumbency or lying down unable to get up. Affected animals can be treated with anti-inflammatory injections from our clinics to reduce pain and alleviate the fever. Animals that are down should be provided with water and feed close by, and should be turned daily to prevent pressure sores. A vaccination is available from our clinics for the prevention of three day sickness.

Once a cow starts calving how long should I leave her before I call the vet?

You should call a vet if a cow has been calving for more than 2 to 3 hours. The first stage of labour which involves restlessness, inappetence, and isolation, should last from 6 to 12 hours. The second stage of labour involves rupture of a water bag, strong abdominal contractions, then the birth of the calf with two forelimbs, followed by a head, then the rest of the body. This should last approximately 4 hours but if there is strong contractions and no progress you should call a vet.

Why do my cattle get pink eye and what can I do about it?

Pink eye, or infectious bovine keratoconjunctivitis, is a contagious bacterial infection of the eye that occurs mainly in young cattle in summer and autumn. It is caused by the bacterium Moraxella bovis which spreads on flies or long grass, and attacks the surface of the eye causing inflammation and ulceration. The condition is made worse by sunlight and dust, and can after up to 80% of a herd. Signs of pink eye include: watery discharge from the eye, blinking, redness and swelling of the eyelids and avoidance of sunlight. The eye then becomes cloudy and may ulcerate. In a small number of animals these signs can progress to permanent blindness. Animals that are severely affected may have slow growth, and may be difficult to muster. Treatment involves antibiotic eye ointment such as orbenin or opticlox, available from our clinics, and eye patches if severe. Piliguard® vaccine is effective at preventing pink eye and is available at our clinics on request. Fly control and prompt treatment of affected stock are also important in preventing spread of this disease.

How do I know if my cattle have grain poisoning?

Access to too much high soluble carbohydrates can be quite serious if the cattle are not used to the amount of grain. It is vital to correct the acidosis which develops in the rumen by drenching cattle with sodium bicarbonate or magnesium oxide. Affected cattle should be restricted from access to water whilst being treated and be offered hay and encouraged to move around to increase the transit time of the grain through the bowel. Cattle which are recumbent need urgent veterinary attention.

HORSES

Can I use purple spray on wounds?

Wound repair is a complex series of cellular and biomechanical events which is coordinated by a cascade of mediators. Various factors such as oxygen tension, movement, contamination and excess serum can imbalance the mediators and delay the healing process. Topical application of purple dye can inhibit the migration of the cells across the granulation bed which is needed before epithelialisation can begin. We don’t encourage the use of purple spray into wounds on a horse. Clean water of saline lavage and a bandage to keep dirt out is a much better approach.

How often should I have my horse’s teeth done?

The frequency of dentals will vary depending on the diet, the condition of the dental arcade and the age of the horse. Generally, once a year dental ‘floating’ is sufficient. It is best to have your horse’s teeth checked by our vets if you are unsure. They can safely sedate to horse and use a light source to illuminate the whole mouth and check every tooth closely.

Is this lump a sarcoid?

Sarcoid tumors are the most prevalent tumors in the horse. A biopsy is the best way to determine if the tumor is a sarcoid. Usually first seen in animals between 3 and 6 years of age, sarcoids can affect the material b value of the horse. Whilst no treatment has been found yet that is universally effective in completely eliminating the tumor, factors which should be considered in the approach to therapy include treatment costs, cosmetics considerations, location of the tumor and availability of certain treatment drugs.

Why is my horse coughing?

There are a many reasons why a horse may cough. Tests we use to diagnose the disease include endoscopy, trans- tracheal wash (TTW) and/or a bronchioalevolar wash (BAW) which are methods to collect cells from the chest in a sterile manner. Treatment options can include the use of antibiotics and ‘puffers’ to deliver corticosteroids or bronchodilators to the lung with less side effects.

What is Hendra Virus?

Hendra virus (HeV) is a zoonotic disease (can be transferred to humans) which has been recognized in Queensland since 1994. It is believed that the virus spreads from fruit bats whilst they are feeding and roosting in trees above where horses are fed. Clinical signs are quite variable , but should be considered if your horse has a rapid onset on illness, fever, increased heart rate and rapid deterioration associated with either reparatory and neurological signs. HeV has a high mortality rate in horses (75%) and in humans (50%). If you suspect HeV contact us of the Department Biosecurity Queensland on 13 25 33 of the disease watch hotline 1800 675 888 (24hrs).

Why is my horse chewing at rails?

Crib biting is a stereotypical behavior which horses do They can seize fixed objects with their incisors and pull back making a grunting noise as they suck air into their oesphagous. Rick factors include dietary changes (high concentrate diet, low roughage), stress and stomach ulceration.  Treatment can involve the use of tight collars but the behavior can return after removal of the collar. Gut acid management should be considered as part of the therapy of crib biting horses.